PRE-CONFERENCE SEMINARS – TUESDAY, MARCH 20

Pre-Conference Seminar #1A (Morning Session): GRACE Care Framework for Aging Services
Presenter(s): Sarla Holmes, BCom/BA, Policy, Submissions and International Relations Manager, The Salvation Army Aged Care Plus, Australia Eastern Territory
Session Description: The GRACE care framework provides Aged Care Plus with guiding principles on delivering industry leading and best practice, person-centered aged care based. Founded on the values of The Salvation Army, our care is truly holistic, tailored to each individual’s physical, emotional, and spiritual care requirements, and is founded on staff ‘being’ person-centered through building emotional intelligence capability. GRACE is a framework which encompasses the four key care models that Aged Care Plus specializes in across all our service provisions. The key principles of GRACE are: Give of yourself freely. Relish the moment. Accept vulnerability. Care from the heart. Engage meaningfully.

Pre-Conference Seminar #1B (Afternoon Session): Meaningful Journeys: A Spiritual Care Model for Aging Services
Presenter(s): Captain Mavis Salt, BA, MA, Research & Resource Officer for Aging, Australia
Session Description: Meaningful Journeys outlines The Salvation Army Aged Care Plus’ model of spiritual care. Guided by extensive international and nationally researched principles, Meaningful Journeys helps us to provide hope, meaning, and purpose to all and strengthen spiritual wellbeing as we age. Aged Care Plus believe there is more to the care of individuals than just the provision of expert clinical care. Inspired by the message of Christ, we are committed to ensuring our care reflects our mission, vision and values of integrity, compassion, respect, diversity and collaboration to enable individuals to express their own spirituality, regardless of their religious convictions.

Pre-Conference Seminar #2: Talking Sex
Presenter(s): James Read, PhD, Executive Director, The Salvation Army Ethics Centre, Winnipeg, Canada 
Aimee Patterson, PhD, 
Christian Ethics Consultant, The Salvation Army Ethics Centre
Session Description:
 Society talks about sex far too much. But the church doesn’t talk about sex nearly enough. How are we to respond to persons inside and outside of our ministries who identify as gay, lesbian, bisexual, transgender, or queer? And what role does sexuality play in our own self-understanding? Or in our relationships with God and others? Together we will engage in safe conversations about sex and Christian ethics. We will also work through case studies and address ethical situations and concerns you identify. Required and supplementary readings will be provided.

Pre-Conference Seminar #3A (AM Session): Serving Victims of Human Trafficking
Presenter(s): Pilar Meyer-Dunning, LCSW, Program Consultant, Children & At-Risk Youth
Elyse Dobney, MSW, Program Manager, The Salvation Army STOP-IT Program
Session Description: This session will provide training on how to best serve trafficking survivors on various levels including at the local Corps level through social service programs, as well as through established victim service programs. Human trafficking definitions, dynamics, and best practices for providing trauma-informed care will be shared.

Pre-Conference Seminar #3B (PM Session): A Review of the General Rules that Govern Poverty Culture: Helping Families Identify and Change Poverty Sustaining Patterns
Presenter(s): Michael A. Smith, PhD, LCSW, Assistant Territorial Social Services Secretary/Pathway of Hope Director
Focus Area: Catalyst for Change
Session Description: This afternoon session will review the Bridges Out of Poverty’s “rules” that govern the lives of most families in poverty, and basic motivational interviewing techniques. The purpose of the review is so POH case managers can better understand the common poverty-oriented mindsets in the areas of budgeting, career/work, education, significant relationships, community, future orientation, and psychological self-sufficiency. The final portion of the workshop will discuss how POH case managers can motivate families to identify and change the poverty class thinking and behaviors that impede their movement towards self-sufficiency.

Pre-Conference Seminar #4: QLIKety-Qlack: Capturing Outcomes that Talk Back
Presenter(s): Libby Einterz, MSW, Data Analyst, Pathway of Hope
Session Description: Learn how to get the most from your SIMS data! Qlik is the new visualization and reporting tool that will revolutionize program outcomes. Participants will learn how to access, navigate, and interpret dynamic information through using Qlik in real time.
The first half of the day will cover the basics. Walk through standard reports while learning how to filter the information to be engaging for your unique stakeholders. See how your programs can tell stories through a series of downloadable slides.
The second half of the day will focus on more advance report development for users that want to create reports. An Ad-Hoc ART license is needed for the afternoon segments. Please contact the presenter if one is needed. [Laptop required for this session.]


EVENING EVENT AND BANQUET – TUESDAY, MARCH 20 6:00-8:30pm

Opening Plenary Session
Presenter: Commissioner Brad Bailey, Territorial Commander, The Salvation Army, USA Central Territory


WORKSHOPS 1 – WEDNESDAY, MARCH 21, 8:15am – 9:45am

Conference Workshop 1A: Boundaries for Effective Ministry
Presenter(s): Captain Charles Williams, PhD
Focus Area: Organizing for Success
Session Description: This workshop will highlight the importance of boundaries in ministry including confidentiality, establishing safeguards to protect you and those you serve. This workshop will also include establishing spiritual disciplines and spiritual boundaries.

Workshop 1B: Cultivating Skills to Engage Families in Pathway of Hope and the Change Process
Presenter(s): Rachel Fjellman, MSW and Carrie Caellwaert, MSW
Focus Area: Preparing to Serve
Session Description: This workshop will highlight successful strategies for engagement in Pathway of Hope and the change process. Research shows that a major factor of client success is the client/caseworker relationship. This will be an interactive workshop where participants will have an opportunity to apply these strategies and learn new approaches for promoting Pathway of Hope.

Conference Workshop 1C: Balancing Grit and Hope
Presenter(s): Rebecca Cola, MSW, LSW, and Dena Simpson
Focus Area: Catalyst for Change
Session Description: GRIT can be defined as one’s persistence and tenacity to achieve goals despite challenges. HOPE is seen as a confident expectation of positive future outcomes. This interactive workshop with present how GRIT and HOPE function together when utilized in a strength-based methodology to effect personal and social change.

Conference Workshop 1D: Neurobiology of Addiction and the Use of Medication-Assisted Treatment
Presenter(s): Renee Shaw, MA
Focus Area: Innovations and Solutions
Session Description: This workshop will provide an overview of the underlying neurobiology of drug addiction. Research identifies how the brain works, and how drugs such as heroin and cocaine work in the brain. These neurobiological findings, paired with the social, psychological, and environmental aspects of drug addiction will be discussed.

Conference Workshop 1E: Fair Housing Basics and More
Presenter(s): Lisa Ramold
Focus Area: Preparing to Serve
Session Description: This workshop will address the basics of Fair Housing laws, including those with disabilities. Information will be provided about the importance of training staff to reduce the possibility of putting your facility at risk. Accommodation requests and current trends will be discussed.


WORKSHOPS 2 – WEDNESDAY, MARCH 21, 10:15am – 11:45am

Conference Workshop 2A: A +2 Generation Dialogue on Poverty, Race, and Working Together in Ministry
Presenter(s): Tracie Tibbs, MPA, LADC, and Monalisa McGee, Ph.D.
Focus Area: Catalyst for Change
Session Description: This workshop will provide a multi-generational approach on the intersection of poverty, race, and working together in ministry. Trends, resources, and best practices will be shared.
Measurable Learning Objectives: Participants will develop a community conversation, and be able to identify best practices addressing poverty, race, and ministry.

Conference Workshop 2B: Breaking intergenerational poverty through the POINT: bringing hope, the POWER: of prayerful intercession, and the PROCESS: of networking.
Presenter(s): Jessica Wilson, BA
Focus Area: Preparing to Serve
Session Description: This workshop will explore breaking inter-generational poverty through the POINT (bringing hope to the lives of Pathway of Hope participants at the point of despair), the POWER (of prayerful intercession), and the PROCESS (of networking with community service providers and being available for families).

Conference Workshop 2C: The Fatherhood in Action Program: Empowering Fathers with Tools to Enrich their Relationship with their Children and Co-parent
Presenter(s): Derrick White
Focus Area: Catalyst for Change
Session Description: This workshop will cover the On My Shoulders curriculum and discuss the impact of the program on its participants. The program helps to equip fathers with knowledge and resources that will encourage the well-being of their children by helping men to build better relationships with the co-parent, which ultimately promotes healthy family relations. The program includes workforce development support and job readiness skills, financial education, and a plethora of topics that promote a healthy relationship between fathers and their children.

Conference Workshop 2D: Human Sexuality and Ethical Decision-Making
Presenter(s): James Read, PhD, and Aimee Patterson, PhD
Focus Area: Present Age Concerns
Session Description: Ethical problems can seem complex, especially when we consider present-day concerns with human sexuality that arise in our working roles. This workshop provides a resource called the Toolkit for Ethical Decision-Making. Facilitators will offer basic instruction on how to implement the Toolkit in social services ministries, paying special attention to issues related to sex and gender. As the Toolkit situates ethical discernment in a team-based or collective approach, participants will have the opportunity engage in small group case analysis and debrief.

Conference Workshop 2E: Making Moments Matter Dementia Care Model
Presenter(s): Presenter(s): Sarla Holmes, BCom/BA, and Captain Mavis Salt, BA, MA
Focus Area: Innovations and Solutions
Session Description: The Making Moments Matter dementia care model developed in Australia will be presented. It uses a salutogenics approach to best care, which focuses on factors that support health and wellbeing and reminds us to be present in the moment when providing care.



WORKSHOPS 3 – WEDNESDAY, MARCH 21, 2:15pm - 3:45pm

Conference Workshop 3A (Part 1 of 2): Introduction to Becoming a Trauma Competent Caregiver (Part One)
Presenter(s): Katrina Phifer, BA
Focus Area: Innovations and Solutions
Session Description: The first portion of this two-part workshop will focus on typical child development/attachment and how Adverse Childhood Events (ACEs) alter typical brain development. The second portion of this two-part workshop will focus on the outward behavior that manifests as a result of early trauma. Evidence-based practices and strategies for effectively working with and healing children and teens from chronic stress will be presented.

Conference Workshop 3B (Part 1 of 2): Building Bridges: A tool to create safe spaces and to encourage authentic dialogue around race and other related issues (Part One)
Presenter(s): Karen Young, MA
Focus Area: Preparing to Serve
Session Description: Building Bridges is a training carefully designed to empower participants to create safe environments, and encourage honest dialogue about race and other related issues between people with diverse opinions, perspectives, and experiences. Current and relevant issues will be discussed.

Conference Workshop 3C: From Warrior to Veteran: Aspects of Transition
Presenter(s): Laura Franz, LCSW
Focus Area: Present Age Concerns
Session Description: Three percent of the population has served in the military, which leaves most civilians with limited information and understanding about the transition from military life to civilian life. The rate of suicide among military veterans is an indication that there is more to the transition than meets the eye. This workshop focuses on insights provided by veterans to the presenter; an increased understanding of the transition can be helpful to all who are supporting veterans and their families.

Conference Workshop 3D: In Darkest America and the Way Out
Presenter(s): Major Robert Gauthier
Focus Area: Present Age Concerns
Session Description: This workshop will provide an overview of the Correctional system in the United States. Topics include: an introduction to correctional ministry, mass incarceration, juveniles in adult prisons, and mental health treatment.

Conference Workshop 3E (Part 1 of 2): IRRCF: Managing for Increase Resilience and Reduced Compassion Fatigue (Part One)
Presenter(s): Trish Thacker, MSW, LICSW
Focus Area: Organizing for Success
Session Description: This two-part workshop covers the brain and interpersonal basics of resilience and trauma-informed care, including leadership strategies; and assessing leadership structures, and identifying areas for immediate intervention.


WORKSHOPS 4 – WEDNESDAY, MARCH 21 4:00pm – 5:30pm

Conference Workshop 4A (Part 2 of 2): Introduction to Becoming a Trauma Competent Caregiver (Part Two)
Presenter(s): Katrina Phifer, BA
Focus Area: Innovations and Solutions
Session Description: The first portion of this two-part workshop will focus on typical child development/attachment and how Adverse Childhood Events (ACEs) alter typical brain development. The second portion of this two-part workshop will focus on the outward behavior that manifests as a result of early trauma. Evidence-based practices and strategies for effectively working with and healing children and teens from chronic stress will be presented.

Conference Workshop 4B (Part 2 of 2): Building Bridges: A tool to create safe spaces and to encourage authentic dialogue around race and other related issues (Part Two)
Presenter(s): Karen Young, MA
Focus Area: Preparing to Serve
Session Description: Building Bridges is a training carefully designed to empower participants to create safe environments, and encourage honest dialogue about race and other related issues between people with diverse opinions, perspectives, and experiences. Current and relevant issues will be discussed.

Conference Workshop 4C: Pathway of Hope’s Ministry of Renewing Hope in Families: Building “all hands on deck” corps and community social and spiritual support systems to strengthen families during their journeys from crises to stability.
Presenter(s): Major Ruth Fay, Captain Cassondra Grey, Pamela Church-Pryor
Focus Area: Preparing to Serve
Session Description: To be effective Pathway of Hope (POH) requires an ‘all hands on deck’ approach; not just the corps’ hands, but also the hands in the community as well. To be sure, empowering families takes community collaboration, as POH works for the betterment of the families by raising their confidence and self-expectations to make progress on their goals, renewing their hope for a more positive future, attending to their spiritual needs, and instilling in them a sense of communal belonging. Effective engagement with community partners enables corps to surround each family with a compassionate support system; one that offers the comprehensive social and spiritual strength families need during their journey from crises to stability. This session will discuss the vital aspects of community collaboration along with strategies for pastoral care to POH families.

Conference Workshop 4D: An Overview of Michigan’s Successful Emergency Shelter Program: Complying with new mandates on low barrier, harm reduction and services to transgender populations
Presenter(s): Tim Beimers, MEd
Focus Area: Present Age Concerns
Session Description: This workshop will give a brief overview of Michigan’s Emergency Shelter Program with a focus on low-barrier housing and serving transgender clients. The recent push toward providing low-barrier shelters and the use of harm reduction, as well as the impact of these concepts, will be discussed.
Measurable Learning Objectives: Participants will learn how low-barrier shelter and harm reduction techniques can improve service delivery.

Conference Workshop 4E (Part 2 of 2): IRRCF: Managing for Increase Resilience and Reduced Compassion Fatigue (Part Two)
Presenter(s): Trish Thacker, MSW, LICSW
Focus Area: Organizing for Success
Session Description: This two-part workshop covers the brain and interpersonal basics of resilience and trauma-informed care including: leadership strategies; assessing leadership structures; and identifying areas for immediate intervention.


WORKSHOPS 5 – THURSDAY, MARCH 22 8:15am – 9:45am

Conference Workshop 5A: Leading Through Strategies for Building Team
Presenter(s): Karen Thomson, MA
Focus Area: Organizing for Success
Session Description: This workshop explores communication styles that will give participants a greater understanding of interactions and ways to build a team. Ideas for organizing staff to work interdependently and cooperatively will be demonstrated through the presentation of the Situational Leadership Model. Participants will have an opportunity to practice these skills through interactive activities.

Conference Workshop 5B: Using Client Stories to Empower, Build Empathy, and Showcase Needs and Solutions
Presenter(s): Jim Winship, PhD and Kristy Weinberg, BSW
Focus Area: Catalyst for Change
Session Description: This workshop is based on the presenters’ experience with Bethel House, an ecumenical program for homeless and at-risk families in Whitewater, Wisconsin. Two separate story-based awareness initiatives have been launched in the past year. Participants will view the stories and analyze the reactions by both a liberal and conservative focus group. In the second part of the workshop, participants will adapt the ideas and techniques to their Corps/program.

Conference Workshop 5C: The Dynamics of the Broken Caregiver Family
Presenter(s): NancyLee Dahlin
Focus Area: Present Age Concerns
Session Description: This presentation will explore the aging population and today’s challenging family dynamics. Needs of caregivers will be discussed and staff will learn/share how to respond to requests and dilemmas with active listening and connecting with resources. Each workshop participant will develop several plans for assisting the caregiver and family members.

Conference Workshop 5D: Anti-Oppression from Principles to Practice
Presenter(s): Kevin Reeder, MSW, CSWM and Katrina Nelson, BSW
Focus Area: Catalyst for Change
Session Description: This workshop will take the audience through an historical perspective of how oppression is sometimes institutional, but often shaped by personal experience. The presenters will lead with personal examples of how cultural oppression has been present through time. Participants will have an opportunity to reflect on how the presence of oppression shapes decision making.

Conference Workshop 5E: Ferguson: A Path to Social Justice and Racial Equity
Presenter(s): LaKeysha Fields, MSW
Focus Area: Catalyst for Change
Session Description: This workshop will present the role of The Salvation Army at the new Ferguson Community Empowerment Center. Participants will learn about the collaborative efforts on a mezzo and macro level to address issues of social justice and racial equity. Also covered will be challenges and successes associated with fine-tuning collaboration and positioning ourselves to operate through a racial equity lens.


PROGRAM INTEREST DISCUSSION – THURSDAY, MARCH 22 10:15am – 11:45am

Program Interest Discussion will provide an opportunity to network with other conference attendees involved in implementing programs in several aligned areas of service. Updated information regarding best practices and trends will be presented. Participants will be encouraged to reflect on factors of poverty that influence their programs, and to identify winning strategies that could positively impact the individuals, families, and communities they serve.

The group options are:



CLOSING EVENT AND LUNCH – THURSDAY, MARCH 22 - 12:00-1:30pm

Closing Plenary Session
Presenter: Noel Castellanos, President, Christian Community Development Association, Chicago, Illinois